Albemarle Office:
150 South First Street
Phone: 704-982-3001
Mon-Fri 9am-6pm
Sat CLOSED

 

Locust Office:
1810 West Main Plaza
Phone: 704-781-0050
Mon-Fri 9am-6pm
Sat CLOSED

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CVAmerica.net Billing Information

Effective June 1, 2007 New Billing System
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E-mail | Credit/Debit Card | Annual | Bi-Annual | Quarterly

General Billing Information:  CVAmerica.net and Computer Visions, Inc. uses a Net 21 Billing with two monthly Billing Cycles (ie: 1st and 15th).  Customers on the 1st Monthly Billing cycle have a due date of the 21st of that month, and customers on the 15th Monthly Billing cycle generally have a due date of either the 5th or 6th of the next month (depending on how many days in the current month).  Any payments not received in our office and credited to an account by the due date will also have a $2.00 Late Fee applied to that account.  Payments can be made after business hours with our drop-slot (located to the right of our door).  For payments received in our office via postal mail a receipt of payment is sent via e-mail after the payment has been credited to your account.  All payments received are applied to the oldest Invoices on the account first, and any outstanding balance remaining on your account after payment has been credited will appear on the e-mail statement.  Any changes or questions about your account can be directed to our billing department via e-mail at billing@cvamerica.net or by phone at 704-982-3001 (local) or 1-800-650-2991 (toll free)Please note that it is our billing policy that all cancellation requests must be made either in writing or by email within 5 business days prior to your next billing cycle, Invoices cannot be adjusted after they are created.

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E-mail Billing
 

Invoices are sent out on each monthly billing cycle via e-mail to the e-mail address of your choice.  E-mail invoices are sent out on the 1st and 15th of each month, unless these days fall on a weekend or holiday and then they are sent out on the next business day.  E-mail invoices are generally received the same day they are sent out.  Payment can then be made in person or by postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment.

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Credit/Debit Card Billing (VISA, MasterCard)
 

Invoices are created on each monthly billing cycle.  Credit/Debit Card information is kept on file in our office and the payments are processed on the 1st and 15th of each month, unless these days fall on a weekend or holiday and then they are processed on the next business day.  After payment has been processed and credited to your account an e-mail receipt for payment is sent to the specified e-mail address on the account.  If for any reason a credit/debit card cannot be processed, an e-mail is sent to notify you that the payment was not processed and you will need to contact our office at 704-982-3001 (local) or 1-800-650-2991 (toll free) to either verify or update the billing information we have on record or make an alternative method of payment.

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Annual Billing
 

Invoices are created annually on either the 1st or 15th of the billing month.  Invoices are billed by either e-mail or credit/debit card.  Payment is due in our office within 21 days from billing date and can be made either in person or postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment.

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Bi-Annual Billing
 

Invoices are created bi-annually on either the 1st or 15th of the billing months.  Invoices are billed by either e-mail or credit/debit card.  Payment is due in our office within 21 days from billing date and can be made either in person or postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment.

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Quarterly Billing
 

Invoices are created on a quarterly schedule (every three months) on either the 1st or 15th of the billing months.  Invoices are billed by either e-mail or credit/debit card.  Payment is due in our office within 21 days from billing date and can be made either in person or postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment.

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