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New Billing |
E-mail
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Annual | Bi-Annual |
Quarterly | Late Fee Policy
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Effective June 1,
2007: New Billing System will go into effect
NEW Billing Information:
CVAmerica.net will begin a new billing system effective June 1,
2007 which will include one monthly billing date for all
Internet, Email, Hosting & Domain Name Renewal billing accounts.
The new system will be set up for all accounts to be Invoiced on
the 5th date of each month with Net 15 terms. All billable
accounts will be due on the 5th, with a Late Fee
being applied to any account with a past due
Invoice on the 20th day of each month. Payments must be received
in our office and applied to the account before the 20th day in
order to avoid the Late Fee.
Payments can be made after business hours with our drop-slot
(located to the right of our door). For payments received
in our office via postal mail a receipt of payment is sent via
e-mail after the payment has been credited to your account.
All payments received are applied to the oldest Invoices on the
account first, and any outstanding balance remaining on your
account after payment has been credited will appear on the
e-mail statement. Any changes or questions about your
account can be directed to our billing department via e-mail at
billing@cvamerica.net or by phone at 704-982-3001 (local) or
1-800-650-2991 (toll free).
Please note that it is our billing
policy that all cancellation requests must be made either in
writing or by email prior to the 25th day of the current billing
month. Invoices cannot be adjusted after they have been
created. |
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| E-mail
Billing |
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Invoices are created and sent out monthly on
the 5th or the first business day after the 5th day of the month via e-mail to the e-mail address
specified in your account. Payment is due on the 5th day of the
month with a Net-15 term and can be made either in person or
postal mail with either cash, check, money order, or
credit/debit card (VISA, MasterCard). Credit/Debit
card information can also be kept on record in your account for
you to notify our billing department via e-mail when you are
ready for us to process your payment without the worry of
transmitting financial data over the Internet.
E-mail invoices should generally
be received the same day they are sent out, if you do not
receive your email Invoice on the 5th or the first business day
after the 5th day of the month you should contact our billing
department to attempt resolve any technical issue that may be
occurring. Not receiving your monthly Invoice is not
an acceptable reason for not paying your bill on time, Invoice
delivery whether by postal mail or email is not guaranteed by
Computer Visions, Inc. |
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Credit/Debit Card Billing (VISA, MasterCard) |
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Invoices are created on the 5th day of each month
and the Credit/Debit Card is processed on the 5th or the first
business day after the 5th day of the month. After payment
has been processed and credited to your account an e-mail
receipt for your payment is sent to the specified e-mail address
on the account. If for any reason a credit/debit card
cannot be processed, an e-mail will be sent to notify you that the payment was
not processed and you will need to contact our office at
704-982-3001 (local) or 1-800-650-2991 (toll free) to either
verify or update the billing information we have on record or
make an alternative method of payment.
*NEW FEATURE:
Credit/Debit Card Billing accounts can now be set up to be
processed any day between the 1st and 19th day of the month. The
account is still Invoiced on the 5th day, but you have the
option to choose any other day to actually have the card
processed. If you are currently using the Credit/Debit Billing
and would like to have your account set up to be processed on a
different day of the month please contact our billing department
to set this up,
billing@cvamerica.net.
Failure to contact our billing department
and/or make alternative method of payment on your account prior
to the 20th day of the month may subject your account to the
standard Late Fee policy. Computer Visions, Inc. is not
responsible for postal and/or email notification not being
received in a timely manner. |
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| Annual
Billing |
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Invoices are created annually on the
5th day of the billing month your annual account is set up to be
billed. Invoices can be billed by either e-mail or
credit/debit card. For Annual Credit/Debit Billing the
payment can be set up to process any day between the 1st and
19th of the billing month. For Annual Email Billing payment is due
on the 5th day of the billing month with a Net-15 term and can
be made either in person or postal mail with either cash, check,
money order, or credit/debit card (VISA, MasterCard). Credit/Debit card
information can also be kept on record in your account for you
to notify our billing department via e-mail when you are ready
for us to process your payment without the worry of transmitting
financial data over the Internet. |
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Bi-Annual Billing |
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Invoices are created bi-annually on the
5th day of the billing months your bi-annual account is set up
to be billed. Invoices can be billed by either e-mail or
credit/debit card. For Bi-Annual Credit/Debit Billing the
payment can be set up to process any day between the 1st and
19th of the billing month. For Bi-Annual Email Billing payment is due
on the 5th day of the billing month with a Net-15 term and can
be made either in person or postal mail with either cash, check,
money order, or credit/debit card (VISA, MasterCard). Credit/Debit card
information can also be kept on record in your account for you
to notify our billing department via e-mail when you are ready
for us to process your payment without the worry of transmitting
financial data over the Internet. |
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Quarterly Billing |
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Invoices are created quarterly on the
5th day of the billing months your quarterly account is set up
to be billed. Invoices can be billed by either
e-mail or credit/debit card. For Quarterly Credit/Debit
Billing the payment can be set up to process any day between the
1st and 19th of the billing month. For Quarterly Email Billing payment is due
on the 5th day of the billing month with a Net-15 term and can be made either in
person or postal mail with either cash, check, money order, or
credit/debit card (VISA, MasterCard). Credit/Debit card
information can also be kept on record in your account for you
to notify our billing department via e-mail when you are ready
for us to process your payment without the worry of transmitting
financial data over the Internet. |
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| Late
Fee Policy |
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All Computer Visions, Inc. billable accounts
are subject to a Late Fee based on an 18% APR or $2 minimum
being applied to any account with any outstanding Invoices on
the 20th day of each month. This Late Fee policy does
include accounts that have been closed either voluntarily or due
to non-payment and continues to apply until the total balance
due on the account has been paid in full. |
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