Albemarle Office:
150 South First Street
Phone: 704-982-3001
Mon-Fri 9am-6pm
Sat CLOSED

 

Locust Office:
1810 West Main Plaza
Phone: 704-781-0050
Mon-Fri 9am-6pm
Sat 10am-2pm

Home Services Internet Links

Home • ISP Support • Billing Info

CVAmerica.net Billing Information

New Billing | E-mail | Credit/Debit Card | Annual | Bi-Annual | Quarterly | Late Fee Policy

Effective June 1, 2007: New Billing System will go into effect

NEW Billing Information:  CVAmerica.net will begin a new billing system effective June 1, 2007 which will include one monthly billing date for all Internet, Email, Hosting & Domain Name Renewal billing accounts. The new system will be set up for all accounts to be Invoiced on the 5th date of each month with Net 15 terms. All billable accounts will be due on the 5th, with a Late Fee being applied to any account with a past due Invoice on the 20th day of each month. Payments must be received in our office and applied to the account before the 20th day in order to avoid the Late Fee.
Payments can be made after business hours with our drop-slot (located to the right of our door).  For payments received in our office via postal mail a receipt of payment is sent via e-mail after the payment has been credited to your account.  All payments received are applied to the oldest Invoices on the account first, and any outstanding balance remaining on your account after payment has been credited will appear on the e-mail statement.  Any changes or questions about your account can be directed to our billing department via e-mail at billing@cvamerica.net or by phone at 704-982-3001 (local) or 1-800-650-2991 (toll free).
Please note that it is our billing policy that all cancellation requests must be made either in writing or by email prior to the 25th day of the current billing month. Invoices cannot be adjusted after they have been created.

top of page

E-mail Billing
 

Invoices are created and sent out monthly on the 5th or the first business day after the 5th day of the month via e-mail to the e-mail address specified in your account. Payment is due on the 5th day of the month with a Net-15 term and can be made either in person or postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment without the worry of transmitting financial data over the Internet.
E-mail invoices should generally be received the same day they are sent out, if you do not receive your email Invoice on the 5th or the first business day after the 5th day of the month you should contact our billing department to attempt resolve any technical issue that may be occurring. Not receiving  your monthly Invoice is not an acceptable reason for not paying your bill on time, Invoice delivery whether by postal mail or email is not guaranteed by Computer Visions, Inc.

top of page

Credit/Debit Card Billing (VISA, MasterCard)
 

Invoices are created on the 5th day of each month and the Credit/Debit Card is processed on the 5th or the first business day after the 5th day of the month. After payment has been processed and credited to your account an e-mail receipt for your payment is sent to the specified e-mail address on the account.  If for any reason a credit/debit card cannot be processed, an e-mail will be sent to notify you that the payment was not processed and you will need to contact our office at 704-982-3001 (local) or 1-800-650-2991 (toll free) to either verify or update the billing information we have on record or make an alternative method of payment.
*NEW FEATURE: Credit/Debit Card Billing accounts can now be set up to be processed any day between the 1st and 19th day of the month. The account is still Invoiced on the 5th day, but you have the option to choose any other day to actually have the card processed. If you are currently using the Credit/Debit Billing and would like to have your account set up to be processed on a different day of the month please contact our billing department to set this up, billing@cvamerica.net.
Failure to contact our billing department and/or make alternative method of payment on your account prior to the 20th day of the month may subject your account to the standard Late Fee policy. Computer Visions, Inc. is not responsible for postal and/or email notification not being received in a timely manner.

top of page

Annual Billing
 

Invoices are created annually on the 5th day of the billing month your annual account is set up to be billed.  Invoices can be billed by either e-mail or credit/debit card.  For Annual Credit/Debit Billing the payment can be set up to process any day between the 1st and 19th of the billing month. For Annual Email Billing payment is due on the 5th day of the billing month with a Net-15 term and can be made either in person or postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment without the worry of transmitting financial data over the Internet.

top of page

Bi-Annual Billing
 

Invoices are created bi-annually on the 5th day of the billing months your bi-annual account is set up to be billed.  Invoices can be billed by either e-mail or credit/debit card.  For Bi-Annual Credit/Debit Billing the payment can be set up to process any day between the 1st and 19th of the billing month. For Bi-Annual Email Billing payment is due on the 5th day of the billing month with a Net-15 term and can be made either in person or postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment without the worry of transmitting financial data over the Internet.

top of page

Quarterly Billing
 

Invoices are created quarterly on the 5th day of the billing months your quarterly account is set up to be billed.  Invoices can be billed by either e-mail or credit/debit card.  For Quarterly Credit/Debit Billing the payment can be set up to process any day between the 1st and 19th of the billing month. For Quarterly Email Billing payment is due on the 5th day of the billing month with a Net-15 term and can be made either in person or postal mail with either cash, check, money order, or credit/debit card (VISA, MasterCard).  Credit/Debit card information can also be kept on record in your account for you to notify our billing department via e-mail when you are ready for us to process your payment without the worry of transmitting financial data over the Internet.

top of page

Late Fee Policy

All Computer Visions, Inc. billable accounts are subject to a Late Fee based on an 18% APR or $1 minimum being applied to any account with any outstanding Invoices on the 20th day of each month. This Late Fee policy does include accounts that have been closed either voluntarily or due to non-payment and continues to apply until the total balance due on the account has been paid in full.

top of page

Home | About Us | Contact Us | Privacy Statement | ISP Support | Billing Info

Website Comments/Suggestions Click Here
© Copyright 2003-2008, Computer Visions, Inc. All World Rights Reserved.